掌上默宝隐私政策

更新日期:2023   12  15

生效日期:2023   12  15

 

为切实保护用户个人信息保护,优化用户体验,深圳市汇川技术股份有限公司(以下简称我们)根据现行法规及政策,制定本隐私政策。我们了解个人信息对客户的重要性,我们力求明确说明我们获取、管理及保护用户个人信息的政策及措施。

除本隐私政策外,在特定场景下,我们还会通过即时告知(含弹窗、页面提示等)、功能更新说明等方式,向你说明对应的信息收集目的、范围及使用方式,这些即时告知及功能更新说明等构成本隐私政策的一部分,并与本隐私政策具有同等效力

 

本隐私政策将帮助您了解以下内容:

一、我们如何收集您的个人信息

二、我们如何使用您的个人信息

三、Cookie技术的使用

四、第三方SDK使用

五、我们如何委托处理、共享、转让、公开披露您的个人信息

六、一般储存期限

七、我们如何确保您的信息安全

八、您的权利

九、我们如何处理儿童的个人信息

十、您的个人信息的存储地点和出境情况

十一、本隐私政策不适用的范围

十二、本隐私政策如何更新

十三、隐私政策的查阅与更新通知

十四、联系我们

十五、其他

 

本隐私政策适用于引用或链接本隐私政策的设备、网站或应用程序(统称为我们的服务),即掌上默宝。虽然本隐私政策适用于所有这些服务,但我们也针对特定服务制定了某些明确的个人信息保护补充条款,其中包含有关我们的信息处理方式的其他信息。使用相关的服务时,您应遵守这些补充条款。

我们深知个人信息对您的重要性,并会尽全力保护您的个人信息安全可靠。我们致力于维持您对我们的信任,恪守以下原则保护您的个人信息:权责一致原则、目的明确原则、选择同意原则、最小必要原则、确保安全原则、主体参与原则、公开透明原则等。同时,我们承诺,我们将按业界成熟的安全标准,采取相应的安全保护措施来保护您的个人信息。

请务必仔细阅读本隐私政策,特别是免除/限制责任的条款及以粗体标识的条款,因为只要您使用我们的服务,就视为您同意隐私政策及补充条文中所描述的做法。如果您不同意本隐私保护政策中所描述的做法,您将无法使用我们的服务。

 

一、我们如何收集您的个人信息

为了向您提供我们的服务,并遵国家法律法规、政策及相关监管的要求,我们会要求您提供我们的服务所必需的个人信息。如果您不提供相关个人信息,我们可能无法向您提供我们的产品或服务。个人信息指以电子或者其他方式记录的能够单独或者与其他信息结合识别特定自然人身份或者反映特定自然人活动情况的各种信息。以下是我们收集个人信息的一些主要目的:

 

1.注册登录您的账号

某些服务会要求您直接向我们提供信息,如用登录、修改手机号码、修改密码、昵称、头像。收集账号信息是为了帮助您完成注册和使用基本功能,保护您帐号的安全。收集、使用手机号码是为了满足相关法律法规的真实身份信息认证要求。下列信息是我们提供的各项服务和功能的实现的必要条件,若您不提供这类信息,您将无法正常使用我们的服务。

(1)登录:当您登录APP时,需要您输入域名、用户名和密码

(2)修改手机号:当您需要修改手机号码时,需要在APP中提供11位有效手机号

(3)修改密码:当您修改密码时,需要您输入旧密码、新密码

 

2.提供安全保障

为了保障向您提供的服务的安全稳定运行,识别账号异常状态,我们可能会收集与您移动设备相关的如下信息:设备信息、位置信息。您下载或使用APP及服务时,我们可能会读取与您移动设备相关的信息,包括硬件型号、设备类型、其他唯一设备标识符、操作系统版本、SN个人信息及硬件相关信息,用于访问服务的限制和统一推送服务。在您使用我们的服务,或访问APP相关的网站时,我们自动接收并记录的您的浏览器和计算机上的信息,包括(a)浏览器的操作日志;(b) APP操作日志。您下载或使用APP,我们可能会读取与您位置相关的各类信息,如设备的GPS信号或附近的Wi-Fi接入点和手机信号发射塔的相关信息、国家代码、城市代码、小区标识、经纬度信息和语言设置,这些信息可能会在您使用以上服务时传送给我们, 您可以选择不提供某些类型的信息,但这样可能会导致(1)您将无法使用APP的某些功能;(2)您只能通过设备本身来操作设备,而无法再通过APP执行操作。

 

3.改进服务

我们可能将通过某一项服务所收集的信息,用于我们的其他服务,或评估和分析市场、客户、产品及服务(包括询问您对我们的产品和服务的意见,以及执行客户调查),改善用户体验。我们可能会将来自某项服务的个人信息与来自其他服务的信息结合起来,用于改善服务并开发新产品和服务。我们可能使用某些选择性加入功能(例如用户体验计划)的数据,以分析用户如何使用设备和服务,改善用户体验。另外,我们会记录您点击相关广告/推送内容的信息、您与客服团队联系时提供的信息以及您参与问卷调查时向我们发送的信息,帮助我们改善现有服务或设计新服务。您了解并同意,在收集您的信息后,我们将通过技术手段对数据进行去标识化处理,去标识化处理的信息将无法识别您的身份,在此情况下我们有权使用已经去标识化的信息,对用户数据库进行分析并予以商业化的利用。

 

4.与您取得联系

您选择提供的用户反馈对帮助我们改进服务而言极为珍贵。为了跟踪您选择提供的反馈,我们可能会使用您所提供的账户信息与您联系,并保留记录。同时,我们可能会不时使用您的账户信息来发送重要通知,例如重要设备信息、与业务相关的信息。

 

5.强制收集

根据相关法律法规、政策及国家标准,在以下情形中,我们可能会依法收集并使用您的个人信息而无需征得您的同意

1)与国家安全、国防安全直接相关的;

2)与公共安全、公共卫生、重大公共利益直接相关的;

3)与犯罪侦查、起诉、审判和判决执行等直接相关的;

4)出于维护您或他人的生命、财产等重大合法权益但又很难得到您本人同意的;

5)所收集的个人信息是您自行向社会公众公开的;

6)从合法公开披露的信息中收集个人信息,例如:合法的新闻报道、政府信息公开等渠道;

7)根据您的要求签订和履行用户协议所必需的;

8)用于维护我们所提供的服务的安全稳定运行所必需的,例如:发现、处置服务的故障;

9)法律法规规定的其他情形。

 

6.提供其他服务

请注意,以上场景仅涵盖了我们收集使用个人信息的主要方式。我们可能不时通过更新网站页面、APP版本或设备固件方式,为用户提供更加多样化的服务。当我们要将信息用于本政策未载明的其他用途时,或要将基于特定目的收集而来的信息用于其他目的时,会以确认协议、具体场景下的确认行为、更新本隐私政策等形式再次征求您的同意。

此外,第三方主体可能会通过SDK的方式向您提供服务,当您进入第三方主体运营的服务页面时,请注意相关服务由第三方主体向您提供。涉及到第三方主体向您收集个人信息的,建议您仔细查看第三方主体的隐私政策或协议约定,并自行决定是否接受。

 

二、我们如何使用您的个人信息

1.为了遵守国家法律法规及监管要求,以及向您提供服务及提升服务质量,或保障您的账户和资金安全,我们会在以下情形中使用您的信息:

1)实现本政策中我们如何收集您的个人信息所述目的;

2)为了保障服务的稳定性与安全性,我们会将您的信息用于身份验证、安全防范、预防或禁止非法活动、降低风险、存档和备份用途;

3)根据法律法规或监管要求向相关部门进行报告;

4)邀请您参与我们服务有关的客户调研;

 

2.当我们要将您的个人信息用于本政策未载明的其他用途时,会按照法律法规及国家标准的要求以确认协议、具体场景下的文案确认动作等形式再次征得您的同意。

 

3. 为了更好地向您提供我们的服务,我们可能需要在公司内部的不同系统之间共享您的部分个人信息,以提高工作效率、避免您重复填报。例如,如果您在我们的A系统中已经注册并提交了个人信息,当您在我们的B系统中再次注册时,B系统可能会自动调用A系统中的部分登记信息(如姓名、电话等)。这些被调用的个人信息仍将在我们公司内部使用且严格遵守其对应的收集目的,不会向外部第三方公开。您在我们的任一系统中提交个人信息,即表示您已同意上述个人信息在本公司各系统之间共享的行为。

 

三、Cookie和同类技术的使用

Cookie 和同类技术是互联网中普遍使用的技术。当您使用我们提供的相关服务时,我们可能会使用相关技术向您的设备发送一个或多个 Cookie 或匿名标识符,以收集和存储您访问、使用我们服务时的信息。我们承诺,不会将 Cookie 用于本指引所述目的之外的任何其他用途。我们使用 Cookie 和同类技术主要为了实现以下功能或服务:

1.保障产品与服务的安全、高效运转

我们可能会设置认证与保障安全性的 Cookie 或匿名标识符,使我们确认您是否安全登录服务,或者是否遇到盗用、欺诈及其他不法行为。这些技术还会帮助我们改进服务效率,提升登录和响应速度。

2.帮助您获得更轻松的访问体验

使用此类技术可以帮助您省去重复您填写个人信息、输入搜索内容的步骤和流程(示例:记录搜索、表单填写)。

3.Cookie的清除

大多数浏览器均为用户提供了清除浏览器缓存数据的功能,您可以在浏览器设置功能中进行相应的数据清除操作。如您进行清除,可能因为这些修改,您可能无法使用依赖于Cookie提供的服务或相应功能。

 

四、第三方SDK使用

请您注意,您的交易相对方、您访问的第三方网站经营者、通过我们接入的第三方服务和由我们接收您的个人信息的第三方可能有自己的隐私权保护政策;当您查看第三方创建的网页或使用第三方开发的应用程序时,这些第三方可能会放置他们自己的Cookie或网络Beacon,这些Cookie或网络Beacon不受我们的控制,且它们的使用不受本政策的约束。我们会努力去要求这些主体对您的个人信息采取保护措施,建议您与他们联系以获得关于他们的隐私权政策的详细情况。如您发现这些第三方创建的网页或第三方开发的应用程序存在风险时,建议您终止相关操作以保护您的合法权益。

同时,我们会对SDK或其他类似的应用程序进行严格的安全检测,并要求合作伙伴采取严格的措施来保护您的个人数据。在满足新的服务需求及业务功能变更时,我们可能会调整我们接入的第三方 SDK ,并及时在本说明中向您公开说明接入第三方 SDK 的最新情况。请注意,第三方SDK可能因为版本升级、策略调整等原因导致数据类型存在一些变化,请以其公示的官方说明为准。

1.数据使用过程中涉及合作方的基本原则

我们与合作方合作过程中,将遵守以下原则:

a) 合法原则:涉及数据处理活动的,应当遵守合法原则。

b) 正当与最小必要原则:数据使用必须具有正当目的,且应以达成目的必要为限。

c) 安全审慎原则: 我们将审慎评估合作方使用数据的目的,对这些合作方的安全保障能力进行综合评估,并要求其遵循合作法律协议。我们会对合作方获取信息的软件工具开发包(SDK)、应用程序接口(API)进行严格的安全监测,以保护数据安全。

目前本应用接入的第三方 SDK 如下:

 

第三方SDK名:[OPPO PUSH]

提供方:[广东欢太科技有限公司]

收集个人信息的目的: [oppo用户提供的消息推送服务]

收集个人信息类型: [设备相关信息(如IMEIOAIDSerial NumberIMSIUser IDAndroid IDGoogle Advertising ID, 手机Region设置,设备型号,手机电量,手机操作系统版本及语言)、使用推送服务的应用信息(如APP包名及版本号,运行状态)、推送SDK版本号、网络相关信息(如IP或域名连接结果,当前网络类型)、消息发送结果、通知栏状态(如通知栏权限、用户点击行为),锁屏状态(如是否锁屏,是否允许锁屏通知)、获取安装列表]

信息收集方式:[Web平台与API推送方式]

第三方SDK隐私政策或者开发指南:[https://open.oppomobile.com/new/developmentDoc/info?id=10288]

 

第三方SDK名:[Vpush]

提供方:[维沃移动通信有限公司及其关联公司]

收集个人信息的目的: [vivo用户提供的消息推送服务]

收集个人信息类型: [1.为将应用开发者提供的相关信息推送到您的设备终端,会收集您的设备标识信息(如IMEIEmmCIDUFSIDANDROIDIDGUIDGAIDOPENIDVAIDOAIDRegID、加密的Android ID)、使用推送服务的应用软件信息(如应用包名、版本号、APPID、安装、卸载、恢复出厂设置、运行状态)、设备制造商、网络类型、国家码、设备类型。2。为向您提供推送服务,将收集消息创建、送达和点击的时间戳,并暂存从第三方应用处获得并推送给您的消息内容。3.为针对您的设备和系统等向您推送和展示消息,会收集您的推送SDK版本号、设备型号、操作系统版本、当前网络类型、消息发送结果、通知栏状态(如通知栏权限、用户点击行为)、锁屏状态(如是否锁屏,是否允许锁屏通知)。4.对于从您的各种设备上收集到的信息,可能会将它们进行关联,以便能在这些设备上为您提供一致的服务。此部分信息用于分析和开发产品或服务的使用相关的统计信息,以更好地改进产品或服务,如折叠消息算法的优化等。]

信息收集方式:[web平台和API两种运营推送方式]

第三方SDK隐私政策或者开发指南:[https://dev.vivo.com.cn/documentCenter/doc/652]

 

第三方SDK名:[MiPush]

提供方:[北京小米移动软件有限公司及其关联公司]

收集个人信息的目的: [向小米用户提供的消息推送服务]

收集个人信息类型: [1.为将第三方应用提供的相关的信息及时推送到您的设备终端,如您接入的是安卓版,会收集您的设备标识OAID和加密的Android ID,以及使用推送服务的应用信息如应用包名、版本号和运行状态、获取安装列表;如您接入的是iOS版,会收集IDFV(当收集不到IDFV时则不收集)、应用包名、版本号。2.为向您提供推送服务,如您接入的是安卓版,发送关于软件更新或新品发布(包括营销信息)的通知、评估广告效果等目的,收集消息创建、送达和点击时间并暂存从第三方应用处获得并推送给您的消息内容;如您接入的是iOS版,发送关于软件更新或新品发布(包括营销信息)的通知、评估广告效果等目的,收集消息创建、送达时间,并暂存从第三方应用处获得并推送给您的消息内容。3.为针对您的设备和系统等向您推送和展示消息,如您接入的是安卓版,还会收集设备相关信息如设备厂商、设备型号、设备内存、操作系统版本、小米推送SDK版本、设备归属地(国家或地区)、SIM卡运营商名称、当前网络类型。其中当前网络类型、SIM卡运营商名称仅在设备本地读取,不会上传至小米服务器;如您接入的是iOS版,还会收集设备相关信息如设备型号、操作系统版本、小米推送SDK版本。4.您可以通过更改通知栏设置来改变您接收推送消息的方式,为根据您的设置为您提供推送服务,如您接入的是安卓版,会收集您的通知栏设置信息,包括是否屏蔽通知栏、是否设置锁屏弹出消息等。5.对于从您的各种设备上收集到的信息,可能会将它们进行关联,以便能在这些设备上为您提供一致的服务。此部分信息用于分析和开发与产品或服务的使用相关的统计信息,以更好地改进产品或服务。]

信息收集方式:[运营平台及API推送方式]

第三方SDK隐私政策或者开发指南:[https://dev.mi.com/distribute/doc/details?pId=1534]

 

第三方SDK名:[PushKit]

提供方:[华为软件技术有限公司]

收集个人信息的目的: [向华为用户提供的消息推送服务]

收集个人信息类型: [应用基本信息、应用内设备标识符、设备的硬件信息、系统基本信息和系统设置信息]

信息收集方式:[AGCREST API推送方式]

第三方SDK隐私政策或者开发指南:[https://developer.huawei.com/consumer/cn/doc/development/HMSCore-Guides/sdk-data-security-0000001050042177]

 

第三方SDK名:[百度定位]

提供方:[北京百度网讯科技有限公司]

收集个人信息的目的: [用于记录用户操作日志的位置信息]

收集个人信息类型: [设备信息,包括设备属性信息(硬件型号、广告标识符IDFA、供应商标识符IDFV、匿名设备标识符OAIDAndroid ID)、设备参数及系统信息(操作系统版本及系统情况、设备配置)、设备连接信息(浏览器的类型、电信运营商、使用的语言、WIFI信息、SSIDBSSID)、位置信息、日志信息及其他与登录环境相关的信息。仅当用户行为触发风控条件时(频繁输入密码错误、频繁异地登录、频繁切换IP、风险IP、风险设备、风险账号、异常操作),我们才会访问您的终端已安装应用列表,并仅上传非常见App的包名信息,我们不会上传微信、微博等常见App信息,也不会上传App安装时间等其他信息]

信息收集方式:[百度地图定位服务]

第三方SDK隐私政策或者开发指南:[https://map.baidu.com/zt/client/privacy/index.html]

 

五、我们如何委托处理、共享、转让、公开披露您的个人信息

1.委托处理

为了提升信息处理效率,降低信息处理成本,或提高信息处理准确性,我们可能会委托有能力的我们的关联公司或其他专业机构代表我们来处理信息。我们会通过书面协议、现场审计等方式要求受托公司遵守严格的保密义务及采取有效的保密措施,禁止其将这些信息用于未经您授权的用途。在委托关系解除时,受托公司不再保存您的个人信息。我们承诺对此负责。

2.共享

未经您的同意,我们将不会向第三方共享您的信息。但是,我们可能和下列第三方共享您的信息:

(1)为保护我们或其他用户或公众的人身财产安全免遭侵害,您的个人信息可能会在汇川集团的关联公司之间共享。我们只会共享必要的个人信息,如果我们共享您的个人敏感信息或关联公司改变个人信息的使用及处理目的,将再次征求您的授权同意。

(2)授权合作伙伴。某些产品或服务可能由第三方提供或由我们与第三方共同提供,因此,只有共享您的信息,才能提供您需要的产品或服务。我们可能会向授权合作伙伴共享您的账户信息、设备信息,以保障为您提供的服务顺利完成。但我们仅会出于合法、正当、必要、特定、明确的目的共享您的个人信息,并且只会共享提供服务所必要的个人信息。我们的合作伙伴无权将共享的个人信息用于任何其他用途。目前,我们的授权合作伙伴包括以下类型:

a.分析服务类的授权合作伙伴。

b.供应商、服务提供商和其他合作伙伴。我们的供应商和服务提供商包括提供技术服务、电信服务、客户服务、风控服务、审计服务、法律服务的机构、金融机构。

对我们与之共享个人信息的公司、组织和个人,我们会与其签署严格的保密协定,并会以适当的方式要求他们按照我们的说明、本隐私政策以及其他任何相关的保密和安全措施来处理个人信息。在个人敏感数据使用上,我们要求第三方采用加密技术,从而更好地保护用户数据。一经发现其违反协议约定将会采取有效措施乃至终止合作。

3.转让

我们不会将您的个人信息转让给任何公司、组织或个人,但以下情况除外:

1)事先获得您的同意;

2)根据法律法规或强制性的行政或司法要求;

3)在涉及资产转让、收购、兼并、重组或破产清算时,如涉及到个人信息转让的,我们会告知您相关情况,并要求接收您个人信息的公司、组织继续受本政策的约束。如需要变更个人信息使用目的时,我们将要求该公司、组织重新取得您的明确同意。

4.公开披露

我们仅会在以下情况下,公开披露您的个人信息:

(1)获得您明确同意后;

(2)基于法律的披露:基于法律法规强制性要求、法院命令或政府主管要求的情况下,我们会公开披露您的个人信息。

(3) 与国家安全、国防安全直接相关的;

(4) 与公共安全、公共卫生、重大公共利益直接相关的;

(5) 与犯罪侦查、起诉、审判和判决执行等直接相关的;

(6) 出于维护您或其他个人的生命、财产等重大合法权益但又很难得到本人同意的;

(7) 您自行向社会公众公开的个人信息;

(8) 从合法公开披露的信息中收集个人信息的,如合法的新闻报道、政府信息公开等渠道。

(9) 根据个人信息主体要求签订和履行合同所必需的;

(10) 用于维护所提供的产品或服务的安全稳定运行所必需的,例如发现、处置产品或服务的故障;

(11) 法律法规规定的其他情形。

根据法律规定,共享、转让经去标识化处理的个人信息,且确保数据接收方无法复原并重新识别个人信息主体的,不属于个人信息的对外共享、转让及公开披露行为,对此类数据的保存及处理将无需另行向您通知并征得您的同意。

 

六、一般储存期限

除非法律另有明文规定或经您允许,我们只会在本隐私政策所述目的所需的期限内保留您的个人信息。为了保持服务的持续性和用户体验的一致性,个人信息通常不会在单项服务完成后立即删除。

您在使用我们的产品及服务期间,我们将持续为您保存您的个人信息。如果您注销帐户或主动删除上述信息,我们将依据网络安全法等法律法规规定保存您的信息。在您注销帐户或主动删除上述信息后,我们不会再对您的个人信息进行商业化使用,但我们可能会对您的个人信息进行匿名化处理后使用。

如果你注销账号、主动删除个人信息或信息超出必要的保存期限后,我们将对你的个人信息进行删除或匿名化处理,但以下情况除外:

遵从法律法规有关信息留存的要求(例如:《电子商务法》规定:商品和服务信息、交易信息保存时间自交易完成之日起不少于三年)。

出于财务、审计、争议解决等目的需要合理延长期限的。

 

七、我们如何确保您的信息安全

1.数据安全技术措施

我们已使用符合业界标准的安全防护措施保护您提供的个人信息,防止数据遭到未经授权访问、公开披露、使用、修改、损坏或丢失。我们会采取一切合理可行的措施,保护您的个人信息。例如,在您的浏览器与服务之间交换数据(如信用卡信息)时受SSL加密保护;我们同时对部分网站提供https安全浏览方式;我们会使用加密技术确保数据的保密性;对用户密码我们采用md5加密机制散列化保存;我们会使用受信赖的保护机制防止数据遭到恶意攻击;我们会部署访问控制机制,确保只有授权人员才可访问个人信息;为保障您的信息安全,我们努力采取各种合理的物理、电子和管理方面的安全措施来保护您的信息,使您的信息不会被泄漏、毁损或者丢失,包括但不限于SSL、信息加密存储、数据中心的访问控制。

我们通过建立数据安全管理规范、数据安全开发规范来管理和规范个人信息的存储和使用。我们会举办安全和个人信息保护培训课程,加强员工对于保护个人信息重要性的认识。我们对可能接触到您的信息的员工或外包人员、供应商合作伙伴也采取了严格管理,包括但不限于根据岗位的不同采取不同的权限控制,与他们签署保密协议和数据处理协议,监控他们的操作情况措施。我们会按现有技术提供相应的安全措施来保护您的信息,提供合理的安全保障,我们将尽力做到使您的信息不被泄漏、毁损或丢失。

2.互联网环境并非百分之百安全,我们将尽力确保或担保您发送给我们的任何信息的安全性。如果我们的物理、技术、或管理防护设施遭到破坏,导致信息被非授权访问、公开披露、篡改、或毁坏,导致您的合法权益受损,我们会制定网络安全事件应急预案,及时处置系统漏洞、计算机病毒、网络攻击、网络侵入等安全风险,在发生危害网络安全的事件时,我们会立即启动应急预案,采取相应的补救措施,并按照规定向有关主管部门报告。

3.在发生个人信息安全事件后,我们将按照法律法规的要求,及时向您告知:安全事件的基本情况和可能的影响、我们已采取或将要采取的处置措施、您可自主防范和降低风险的建议、对您的补救措施等。我们将及时将事件相关情况告知您。

4.您的账户均有安全保护功能,请妥善保管您的账户及密码信息。同时,为了保障您的信息安全,请在向第三方永久性售出或转让您的设备使用权之前,确保退出您的账户并删除配对网站或APP,以确保您的设备不再(重新)匹配到您的账户。如果您售出的是设备,则应重置设备并恢复出厂设置。这样,您的设备与账户之间将不再关联。如果您购买了二手的设备,请检查APP中或设备商的账户设置以确保没有未知用户和您的设备相关联。如果还有任何疑问,您可以选择恢复出厂设置。我们将通过备份、对用户密码进行加密安全措施确保您的信息不丢失,不被滥用和变造。尽管有前述安全措施,但同时也请您理解在信息网络上不存在完美的安全措施

 

八、您的权利

按照中国相关的法律、法规、标准,以及其他国家、地区的通行做法,我们保障您对 自己的个人信息行使以下权利:

1.访问您的个人信息

您有权访问您的个人信息。如果您想行使数据访问权,可以通过以下方式自行访问。账户信息:如果您希望访问或编辑您的账户中的个人资料信息、更改您的密码、修改手机号码或注销您的账户,您可以登录您的账户后通过访问设置页面执行此类操作。登录APP,进入右下角【设置】页面,即可访问您的账号名称、手机号。

2.更正您的个人信息

当您发现我们处理的关于您的个人信息有错误时,您有权自行或要求我们做出更正。对于账户信息,您可以登录您的账户后通过访问设置页面执行此类操作。对于其他个人信息,请通过本隐私政策第十四节列明的联系方式与我们取得联系。

3.删除您的个人信息

在以下情形中,您可以向我们提出删除个人信息的请求:

(1)如果我们处理个人信息的行为违反法律法规;

(2)如果我们收集、使用您的个人信息,却未征得您的同意;

(3)如果我们处理个人信息的行为违反了与您的约定;

(4)如果您注销了账号;

(5)如果我们不再为您提供产品和服务。

当您从我们的服务中删除信息后,我们可能不会立即在备份系统中删除相应的信息,但会在备份更新时删除这些信息。在您注销帐户或主动删除上述信息后,我们不会再对您的个人信息进行商业化使用,但我们可能会对您的个人信息进行匿名化处理后使用。

4.改变您授权同意的范围

您可以通过提交请求,撤销授权我们收集、使用和/或披露我们掌握或控制的您的个人信息的许可。您可以通过第十四节列明的联系方式联系我们进行相关操作。我们将会在您做出请求后的合理时间内处理您的请求,并且会根据您的请求,在此后不再收集、使用和/或披露您的个人信息。请注意,由于每个业务场景需要一些基本的个人信息才能得以完成,您撤销同意可能导致部分服务不可用。

您可以通过移动设备的设置功能,撤回对获取您个人信息的授权,或关闭相应权限(包括位置、照片、麦克风、相机、通知等,详见下图)。当您撤回同意后,我们将不再处理相应的个人信息。但您撤回同意的决定,不会影响此前基于您的授权而开展的个人信息处理。

 

设备权限

调用权限目的

是否询问

用户是否可关闭

相机

远程协助或者扫描设备码需要通过相机拍摄现场视频

首次使用相应功能时弹框询问

麦克风

远程协助和帮助需要通过麦克风与现场人员通话

首次使用相应功能时弹框询问

位置

烧录、改制和设置时需要上报位置信息,保证您的数据安全

首次使用相应功能时弹框询问

蓝牙

部分安卓系统定位是需要开启蓝牙,连接掌上模块时需要开启蓝牙

首次使用相应功能时弹框询问

文件存储

烧录、改制时需要将文件保存到手机存储

首次使用相应功能时弹框询问

开启Wi-Fi

烧录、改制选择Wi-Fi模块时,需要打开Wi-Fi

首次使用相应功能时弹框询问

录制音频

帮助和远程协助功能需要录制权限,帮助排查问题

首次使用相应功能时弹框询问

通知

需要通过通知发送工单消息

iOS客户端首次打开APP时弹框询问

无线数据

需要网络请求APP相关功能数据

iOS客户端会在首次打开APP时询问

存储

需要参数配置文件

Android客户端会在首次存储文件时询问

自启动和关联启动特别说明

   为确保掌上默宝处于关闭或后台运行状态用户可正常接收到客户端推送的消息, 掌上默宝须使用自启动能力,即以一定频率通过系统发送广播唤醒本应用自启动或采取关联启动行为。此为掌上默宝实现服务的必要功能。②当您打开内容类推送消息,在征得您的明确同意后, 掌上默宝会跳转打开相关内容;在未征得您同意的情况下,则不会有自启动或关联启动。

 

5.注销账户

您随时可通过第十四节列明的联系方式与我们取得联系,注销此前注册的账户。

注销账户会影响您正常使用所有相关应用和服务。我们在此善意地提醒您,您注销账户的行为会给您后续使用我们的服务带来诸多不便,且注销账户后,我们将停止为您提供服务,您的个人信息会保持不可被检索、访问的状态,或被匿名化处理,法律法规另有规定的除外。如您通过第三方账号快捷登录的,您需要联系该第三方处理注销账号事宜。

6.获取您的信息副本

如果您需要获取您的信息副本,可与十四节列明的联系方式与我们取得联系。如果我们不需要过多投入,我们会向您提供符合法律法规要求的信息副本。

7.联系我们

如您无法通过上述方式访问、更正、删除个人信息,撤回同意或注销账户,您可以通过第十四节列明的联系方式与我们取得联系。我们可能需要验证您的身份,并在验证您的身份后15个工作日作出答复或合理解释。

 

九、我们如何处理儿童的个人信息

我们的服务主要面向成人。但若

a) 你是未满18周岁的未成年人,在使用相关服务前,应在你的父母或其他监护人监护、指导下共同阅读并同意本隐私政策。

b) 你是未满14周岁的未成年人的监护人,在使用相关服务前,应为你的被监护人阅读并同意本隐私政策。

如果我们发现自己在未事先获得可证实的父母或监护人同意的情况下收集了未成年人的个人信息,则会设法尽快删除相关数据。如果家长或监护人有理由相信未成年人未经他们事先同意而向我们提交了个人信息,请联系我们以确保删除此类个人信息,并保证未成年人取消订阅任何不适用的服务。

对于可能涉及的不满14周岁的儿童个人信息,除上述措施外,我们进一步采取以下措施予以保障:

对于收集到的儿童个人信息,我们除遵守本隐私政策关于个人信息的约定外,还会秉持正当必要、知情同意、目的明确、安全保障、依法利用的原则,严格遵循《儿童个人信息网络保护规定》等法律法规的要求进行存储、使用、披露,且不会超过实现收集、使用目的所必须的期限,到期后我们会对儿童个人信息进行删除或匿名化处理。我们会指定专人负责儿童个人信息保护事宜。同时,您作为监护人应当正确履行监护职责,保护儿童个人信息安全。

 

十、您的个人信息的存储地点和出境情况

我们在中华人民共和国境内收集和产生的个人信息,将存储在中华人民共和国境内,并不会出境,仅在中华人民共和国境内处理。

 

十一、本隐私政策不适用的范围

我们的隐私政策不适用于第三方提供的产品和服务。我们的产品和服务可能包括第三方的产品和服务,以及第三方网站的链接。当您使用这些产品或服务时,也可能收集您的信息。因此,我们强烈建议您花时间阅读该第三方的个人信息保护政策,就像阅读我们的政策一样。我们不对第三方如何使用他们向您收集的个人信息负责,也不能控制其使用。我们的隐私政策不适用通过我们的服务链接的其他网站,当您查看第三方创建的网页或使用第三方开发的应用程序时,这些第三方可能会放置他们自己的Cookie或网络Beacon,这些Cookie或网络Beacon不受我们的控制,且它们的使用不受本政策的约束。我们会努力去要求这些主体对您的个人信息采取保护措施,如您发现这些第三方创建的网页或第三方开发的应用程序存在风险时,建议您终止相关操作以保护您的合法权益。

当您使用这些特定产品时(仅为举例说明,并非穷尽式列举),适用于以下第三方条款和个人信息保护政策:

1.支付:使用支付宝、微信支付等第三方支付服务完成、领取直播平台红包和支付订单时,您将同意第三方支付服务供应商的个人信息保护政策适用于您在其网站上提供的信息。

2.社交媒体(功能):我们的网站包含一些社交媒体功能,例如分享按钮。社交媒体功能是由第三方提供的,您与这些功能的互动均受该第三方产品的个人信息保护政策的制约。

3.快捷登录:您可以使用第三方账号来登录我们的网站或应用。这些服务将验证您的身份,并让您选择是否与我们分享某些个人信息(例如您的姓名和电子邮件地址),以预先填写我们的用户注册表单或绑定您已有的注册账户。您使用的这些第三方账号受到该第三方相应个人信息保护政策的制约。

4.使用第三方功能:您可能通过我们提供的应用端来使用第三方服务,例如打开、访问、浏览、检索或注册登录视频网站、音乐应用、地图应用、天气查询应用。您在使用第三方功能时需要遵守第三方的服务条款和个人信息保护政策。

 

十二、本隐私政策如何更新

我们的隐私政策可能变更。未经您明确同意,我们不会削减您按照本隐私政策所应享有的权利。我们会在本页面上发布对本隐私政策所做的任何变更。对于重大变更,我们还会提供更为显著的通知(包括对于某些服务,我们会通过电子邮件发送通知,说明隐私政策的具体变更内容)。本政策所指的重大变更包括但不限于:

1.我们的服务模式(如处理个人信息的目的、处理的个人信息类型、个人信息的使用方式)发生重大变化;

2.我们的所有权结构发生重大变化(如业务调整、破产并购引起的所有者变更);

3.个人信息公开披露的主要对象发生变化;

4.参与个人信息处理方面的权利及其行使方式发生重大变化;

5.我们负责处理个人信息安全的责任部门、联络方式及投诉渠道发生变化时;

6.个人信息安全影响评估报告表明存在高风险时。

 

十三、隐私政策的查阅与更新通知

1.查阅

a.你可以在注册登录页面,或者登录账号后在【设置】-【关于】- 【隐私政策】页面查看本隐私政策。

b.请你了解,为了满足运营需要,我们可能会根据你所使用的手机型号、系统版本、移动客户端等因素开发不同的版本,因此在你使用特定版本时,对应的功能可能与本隐私政策描述的有所区别,但不会影响数据处理的目的、方式和范围,具体可用功能以你实际使用的情况为准。

 

2.更新及通知

a.为了给你提供更好的服务,我们的产品和服务将不时更新与变化,我们会适时对本隐私政策进行修订。未经你明确同意,我们不会削减你依据当前生效的隐私政策所应享受的权利。

b.本隐私政策更新后,我们会发出更新版本,并通过站内信或其他适当的方式提醒你更新的内容,以便你及时了解本隐私政策的最新版本。

c.我们也可能通过功能更新,帮助你更好地管理你的个人信息,请你留意相关的功能说明。

 

十四、联系我们

1.联系方式

如果你对个人信息保护问题有疑问或建议,可选择通过以下方式联系我们:

a) 电子邮件:[jinsulei@inovance.com]

b) 客服电话:[18606278339]

2.响应您的请求

为保障安全,您可能需要提供书面请求,或以其他方式证明您的身份。一般情况下,我们将在15个工作日内回复。如果您对我们的回复不满意,或认为我们的个人信息处理行为损害了您的合法权益,您还可以向网信、电信、公安及工商等监管部门进行投诉或举报。

我们可能会先要求您验证自己的身份,然后再处理您的请求。我们将在15个工作日内做出答复。如您不满意,还可以通过本节列明的联系方式联系我们进行投诉。

对于您合理的请求,我们原则上不收取费用,但对多次重复、超出合理限度的请求,我们将酌情收取一定的成本费用。对于那些无端重复、需要过多技术手段(例如,需要开发新系统或从根本上改变现行惯例)、给他人合法权益带来风险或者非常不切实际(例如,涉及备份磁带上存放的信息)的请求,我们可能会予以拒绝。

在以下情形中,按照法律法规要求,我们将无法响应您的请求:

(1)与国家安全、国防安全有关的;

(2)与公共安全、公共卫生、重大公共利益有关的;

(3)与犯罪侦查、起诉、审判和判决执行等有关的;

(4)出于维护个人信息主体或其他个人的生命、财产等重大合法权益但又很难得到本人同意的;

(5)所涉及的个人信息是个人信息主体或监护人自行向社会公众公开的;

(6)从合法公开披露的信息中收集的您的个人信息的,如合法的新闻报道、政府信息公开等渠道;

(7)根据您的要求签订和履行合同所必需的;

(8)用于维护所提供的产品与/或服务的安全稳定运行所必需的,例如发现、处置产品与/或服务的故障;

(9)为合法的新闻报道所必需的;

(10)学术研究机构基于公共利益开展统计或学术研究所必要,且对外提供学术研究或描述的结果时,对结果中所包含的个人信息进行去标识化处理的;

(11)法律法规规定的其他情形。

 

十五、其他

若您与我们之间发生任何纠纷或争议,首先应友好协商解决;三个月内协商不成的,您同意将纠纷或争议提交江苏省苏州市吴中区有管辖权的人民法院管辖。

提示:基于各国和不同司法管辖区法律和监管要求等方面的差别,如您在其他司法管辖区使用我们的服务时发现当地语言版本的隐私政策,与本隐私政策有所不同,请以您看到的当地语言版本为准。如有与本隐私政策或您的个人信息使用相关的事项,请联系您所在地点特定的法律声明页面所载列的联系方式。

 

 


 

Monarch Privacy Policy

Updated: December    15, 2023

Effective Date: December    15, 2023

 

To effectively protect users' personal information and optimize user experience, Shenzhen Inovance Technology Co., Ltd. (hereinafter referred to as "we", “us" or “our") formulates this privacy policy in accordance with current laws and policies. We understand the importance of personal information to our customers, and we strive to clearly state our policies and practices for acquiring, managing, and protecting users' personal information.

In addition to this Privacy Policy, in certain scenarios, we will also explain to you the purpose, scope and use of the corresponding information collection through instant notification (including pop-up windows, page prompts, etc.), function update instructions, etc., which form part of this Privacy Policy and have the same effect as this Privacy Policy.

 

This Privacy Policy will help you understand the following:

1. How we collect your personal information

2. How we use your personal information

3. Use of Cookie Technology

4. Use of third-party SDKs

5. How we entrust the processing, sharing, transfer, and public disclosure of your personal information

6. General storage period

7. How we ensure the security of your information

VIII. Your Rights

9. How we process children's personal information

10. Where your personal information is stored and when it leaves the country

11. Scope of non-application of this Privacy Policy

12. How this Privacy Policy is Updated

13. Notice of Review and Update of Privacy Policy

14. Contact Us

XV. Miscellaneous

 

This Privacy Policy applies to devices, websites or applications that reference or link to this Privacy Policy (collectively, our “Services"), i.e., Monarch. While this Privacy Policy applies to all these services, we also have certain explicit supplemental terms for the protection of personal information for specific services, which contain additional information about how we process information. When using the relevant services, you shall comply with these supplemental terms.

We are aware of the importance of your personal information and will do our best to protect your personal information safe and secure. We are committed to maintaining your trust in us and abiding by the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of opt-in consent, the principle of minimum necessity, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, we promise that we will take corresponding security protection measures to protect your personal information in accordance with mature security standards in the industry.

It is important that you read this Privacy Policy carefully, especially the exclusion/limitation of liability clauses and the terms marked in bold, as your use of our Services constitutes your agreement to the practices described in the Privacy Policy and Supplements. If you do not agree to the practices described in this Privacy Policy, you may not use our Services.

 

1. How we collect your personal information

To provide you with our services and comply with national laws, regulations, policies and relevant regulatory requirements, we will require you to provide personal information necessary for our services. If you do not provide relevant personal information, we may not be able to provide you with our products or services. “Personal Information" refers to all kinds of information recorded electronically or otherwise that can identify a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information. The following are some of the main purposes for which we collect personal information:

 

1. Register and log in to your account

Some services will require you to provide us with information directly, such as logging in, changing your mobile phone number, changing your password, nickname, and profile picture. Account information is collected to help your complete registration and use basic functions, and to protect the security of your account. The collection and use of mobile phone numbers is to meet the real identity information authentication requirements of relevant laws and regulations. The following information is necessary for the realization of the various services and functions we provide, if you do not provide such information, you will not be able to use our services normally.

(1) Login: When you log in to APP, you are required to enter your domain name, username, and password.

(2) Modify mobile phone number: When you need to modify your mobile phone number, you need to provide an 11-digit valid mobile phone number in the APP.

(3) Change password: When you change your password, you need to enter the old password and the new password.

 

2. Provide security guarantees

To ensure the safe and stable operation of the services provided to you and identify the abnormal status of your account, we may collect the following information related to your mobile device: device information and location information. When you download or use the APP and the Services, we may read the information related to your mobile device, including the hardware model, device type, other unique device identifiers, operating system version, SN Personal Information and hardware-related information, for the purpose of restricting access to the Services and Unified Push Services.  When you use our services or visit APP-related websites, we automatically receive and record information on your browser and computer, including (a) browser operation logs, and (b) APP operation logs.  When you download or use the APP, we may read various types of information related to your location, such as the GPS signal of your device or information about nearby Wi-Fi access points and cell towers, country code, city code, community identification, latitude and longitude information, and language settings, which may be transmitted to us when you use the above services You may choose not to provide certain types of information, but if you do so, (1) you will not be able to use certain features of the App, and (2) you will only be able to operate the Device through the Device itself, and you will no longer be able to perform operations through the App.

 

3.To improve the Service

We may use the information we collect through one of our services to improve the user experience by evaluating and analyzing the market, customers, products, and services (including asking you for your opinion about our products and services and conducting customer surveys). We may combine personal information from one service with information from other services to improve the service and develop new products and services. We may use data from certain opt-in features, such as the User Experience Program, to analyze how users use the devices and services and to improve the user experience. In addition, we will record information about your clicks on relevant advertisements/push content, information you provide when you contact our customer service team, and information you send to us when you participate in surveys, to help us improve existing services or design new ones.  You understand and agree that after collecting your information, we will de-identify the data through technical means, and the de-identified information will not be able to identify you, in which case we have the right to use the de-identified information to analyze the user database and make commercial use of it.

 

4.Get in touch with you

The user feedback you choose to provide is invaluable to help us improve our services. To track the feedback, you choose to provide, we may use the account information you provide to contact you and keep records. At the same time, we may use your account information from time to time to send important notices, such as important device information and business-related information.

 

5.Mandatory Collection

In accordance with relevant laws, regulations, policies, and national standards, we may collect and use your personal information without your consent under the following circumstances:

(1) Directly related to national security and national defense security.

(2) Directly related to public safety, public health, or major public interests.

(3) Directly related to criminal investigation, prosecution, trial, and enforcement of judgments.

(4) For the purpose of protecting your life, property and other major legitimate rights and interests, but it is difficult to obtain your consent.

(5) The personal information collected is disclosed to the public by yourself.

(6) Collecting personal information from legally and publicly disclosed information, such as: legitimate news reports, government information disclosure and other channels.

(7) It is necessary to conclude and perform the user agreement according to your requirements.

(8) Necessary to maintain the safe and stable operation of the services we provide, such as: discovering and disposing of service failures.

(9) Other circumstances stipulated by laws and regulations.

 

6.Other services are available

Please note that the above scenarios only cover the main ways in which we collect and use personal information. From time to time, we may update the website page, APP version or device firmware to provide users with more diversified services. When we want to use the information for in other purposes not specified in this Policy, or when we want to use the information collected for a specific purpose for other purposes, we will ask for your consent again in the form of confirmation agreement, confirmation behavior in specific scenarios, and updating this Privacy Policy.

In addition, the third-party entity may provide services to you through SDK, and when you enter the service page operated by the third-party entity, please note that the relevant services are provided to you by the third-party entity. If a third-party entity collects personal information from you, it is recommended that you carefully review the privacy policy or agreement of the third-party entity and decide whether to accept it for yourself.

 

2. How we use your personal information

1. To comply with national laws, regulations, and regulatory requirements, provide you with services and improve service quality, or protect the safety of your account and funds, we will use your information in the following circumstances:

(1) To achieve the purposes described in "How We Collect Your Personal Information" in this policy.

(2) In order to ensure the stability and security of the service, we will use your information for identity verification, security precautions, prevention or prohibition of illegal activities, risk reduction, archiving and backup purposes.

(3) Report to relevant departments in accordance with laws, regulations, or regulatory requirements.

(4) to invite you to participate in customer research related to our services.

 

2. When we want to use your personal information for in other purposes not specified in this Policy, we will obtain your consent again in accordance with the requirements of laws, regulations, and national standards in the form of confirmation agreements, copywriting confirmation actions in specific scenarios, etc.

 

3. To better provide you with our services, we may need to share some of your personal information between different systems within the company to improve work efficiency and avoid you from filling in the information repeatedly. For example, if you have already registered and submitted personal information in our system A, when you register again in our system B, system B may automatically call up some of the registration information (such as name, phone number, etc.) in system A. The personal information that is collected will continue to be used within our company and will not be disclosed to external third parties in accordance with the purpose for which it was collected. By submitting personal information to one of our systems, you agree to the sharing of personal information between our systems.

 

3. Use of Cookies and Similar Technologies

Cookies and similar technologies are commonly used on the Internet. When you use the relevant services provided by us, we may use relevant technologies to send one or more cookies or anonymous identifiers to your device to collect and store information when you visit and use our services. We promise not to use cookies for any purpose other than those described in this guideline. We use cookies and similar technologies primarily to enable the following functions or services:

1. Ensure the safe and efficient operation of products and services

We may set authentication and security cookies or anonymous identifiers that allow us to confirm that you are logging in securely or that you have not experienced theft, fraud, or other illegal activity. These technologies also help us improve service efficiency, login, and responsiveness.

2. Help you have an easier access experience

Using these technologies can help you avoid having to repeat the steps and processes of filling out your personal information and entering your searches (examples: record searches, form filling).

3.Clearanceof Cookie

Most browsers provide users with the ability to clear browser cache data, and you can do so in your browser settings. If you do so, you may not be able to use the services or functions that rely on cookies because of these modifications.

 

4. Use of third-party SDKs

Please note that your counterparty, the operator of the third-party website you visit, the third-party services accessed through us and us The third parties to whom your personal information receives may have their own privacy policies, and when you view web pages created by third parties or use applications developed by third parties, these third parties may place their own cookies or web beacons, which are not under our control and their use is not governed by this policy. We will endeavor to require these entities to take protective measures to protect your personal information and we encourage you to contact them for details of their privacy policies. If you find that these web pages created by third parties or applications developed by third parties are at risk, it is recommended that you terminate the relevant operations to protect your legitimate rights and interests.

At the same time, we will conduct strict security testing on SDKs or other similar applications and require partners to take strict measures to protect your personal data. When meeting new service requirements and changes in business functions, we may adjust the third-party SDKs we have accessed, and promptly disclose to you the latest status of the third-party SDKs in this note. Please note that the data types of third-party SDKs may change due to version upgrades, policy adjustments, etc., please refer to the official instructions published by the third-party SDKs.

1. Basic principles involving partners in the use of data

In the process of cooperation with partners, we will abide by the following principles:

a) The principle of legality: Where data processing activities are involved, the principle of legality shall be observed.

b) The principle of legitimacy and minimum necessity: The use of data must have a legitimate purpose and should be limited to what is necessary to achieve the purpose.

c) Principle of security prudence: We will carefully assess the purpose of our partners' use of data, conduct a comprehensive assessment of the security and security capabilities of these partners, and require them to comply with the cooperation legal agreement. We will strictly monitor the security of the software tool development kit (SDK) and application programming interface (API) of the partner to obtain information to protect data security.

Currently, the third-party SDKs connected to this application are as follows:

 

Third-party SDK name: [OPPO PUSH].

Provided by: [Guangdong HeyTap Technology Co., Ltd.].

Purpose of collecting personal information: [Message push service provided to OPPO users].

Types of personal information collected: [Device-related information (e.g., IMEI or OAID, Serial Number, IMSI, User ID, Android ID, Google Advertising ID, Phone Region Settings, Device Model, Phone Battery, Phone OS Version and Language), Use the push service to provide application information (such as the app package name and version number, running status), the version number of the push SDK, network-related information (such as IP address or domain connection results, current network type), message sending results, notification bar status (such as notification bar permissions, user click behavior), lock screen status (such as whether the screen is locked, whether lock screen notifications are allowed), and obtain the installation list].

Information collection method: [Web platform and API push method].

Third-party SDK privacy policy or development guide: [https://open.oppomobile.com/new/developmentDoc/info?id=10288].

 

Third-party SDK name: [Vpush]

Provided by: [Vivo Mobile Communications Co., Ltd].

Purpose of collecting personal information: [Message push service provided to vivo users].

Types of Personal Information Collected: [1.] To push the relevant information provided by the application developer to your device terminal, your device identification information (such as IMEI, EmmCID, UFSID, ANDROIDID, GUID, GAID, OPENID, VAID, OAID, RegID, encrypted Android ID) and application software information (such as application package name, version number, APPID, installation, uninstallation, factory reset, and running status) will be collected. Device manufacturer, network type, country code, device type. 2To provide you with the push service, timestamps of message creation, delivery, and clicks will be collected, and the content of the message obtained from the third-party application and pushed to you will be staged. 3.To push and display messages to you on your device and system, we will collect your push SDK version number, device model, operating system version, current network type, message sending result, notification bar status (such as notification bar permissions, user click behavior), and lock screen status (such as whether the screen is locked and whether lock screen notifications are allowed). 4.Information collected from your various devices may be linked so that we can provide you with a consistent service across those devices. This part of the information is used to analyze and develop statistical information related to the use of products or services, to better improve products or services, such as the optimization of folding message algorithms.]

Information collection method: [web platform and API two operation push methods].

Third-party SDK privacy policy or development guide: [https://dev.vivo.com.cn/documentCenter/doc/652].

 

Third-party SDK name: MiPush

Provided by: [Beijing Xiaomi Mobile Software Co., Ltd., and its affiliates].

Purpose of collecting personal information: [Message push service provided to Xiaomi users].

Types of personal information collected: [1. In order to push the relevant information provided by third-party applications to your device terminal in a timely manner, if you are connected to the Android version, your device identification OAID and encrypted Android ID will be collected, as well as the application information that uses the push service, such as the application package name, version number and running status, Obtain the installation list, if you are connected to the iOS version, the IDFV (if the IDFV is not collected), the application package name, and the version number will be collected. 2. In order to provide you with push services, if you are connected to the Android version, for the purpose of sending notifications about software updates or new product releases (including marketing information), evaluating the effect of advertising, etc., collecting the time of message creation, delivery and clicking, and temporarily storing the message content obtained from third-party applications and pushing to you; delivery time, and staging the content of messages obtained from third-party apps and pushed to you. 3. To push and display messages to you on your device and system, if you are connected to the Android version, we will also collect device-related information, such as device manufacturer, device model, device memory, operating system version, Xiaomi push SDK version, device home (country or region), SIM card operator name, and current network type. If you are connected to the iOS version, device-related information such as device model, operating system version, and Mi Push SDK version will also be collected. 4. You can change the way you receive push messages by changing the notification bar settings and provide you with push services according to your settings, if you are connected to the Android version, your notification bar settings information will be collected, including whether to block the notification bar, whether to set up lock screen pop-up messages, etc. 5. Information collected from your various devices may be linked so that we can provide you with consistent services across those devices. This information is used to analyze and develop statistics related to the use of products or services to better improve products or services.]

Information collection method: [operation platform and API push method].

Third-party SDK privacy policy or development guide: [https://dev.mi.com/distribute/doc/details?pId=1534].

 

第三方SDK:[PushKit]

Provider: [Huawei Software Technologies Co., Ltd.].

Purpose of collecting personal information: [Message push service provided to users of China].

Types of personal information collected: [basic app information, in-app device identifiers, hardware information of the device, basic system information, and system setup information].

Information collection method: [AGC and REST API push method].

第三方SDK隐私政策或者开发指南:[https://developer.huawei.com/consumer/cn/doc/development/HMSCore-Guides/sdk-data-security-0000001050042177]

 

第三方SDK:[Baidu Positioning]

Provider: [Beijing Baidu Netcom Technology Co., Ltd.].

Purpose of collecting personal information: [location information used to record user operation logs].

Types of personal information collected: [Device information, including device attribute information (hardware model, advertising identifier IDFA, supplier trademark identifier IDFV, anonymous device identifier OAID, Android ID), device parameters and system information (operating system version and system situation, device configuration), device connection information (browser type, telecommunications operator, language used, WIFI information, SSID, BSSID)] Location information, log information, and other information related to the login environment. Only when user behavior triggers risk control conditions (frequent password errors, frequent remote logins, frequent IP switching, risky IPs, risky devices, risky accounts, abnormal operations), we will access your terminal's installed application list and only upload package name information for uncommon apps. We will not upload common app information such as WeChat and Weibo, nor other information such as app installation time].

Information collection method: [Baidu Map Positioning Service].

第三方SDK隐私政策或者开发指南:[https://map.baidu.com/zt/client/privacy/index.html]

 

5. How we entrust the processing, sharing, transfer, and public disclosure of your personal information

1. Consignment processing

To improve the efficiency of information processing, reduce the cost of information processing, or improve the accuracy of information processing, we may entrust our affiliates or other professional organizations with the ability to process information on our behalf. We will require the entrusted company to comply with strict confidentiality obligations and take effective confidentiality measures through written agreements, on-site audits, etc., and prohibit them from using such information for purposes not authorized by you. If the consignment relationship is terminated, the consignee will no longer store your personal information. We are committed to being accountable for this.

2. Sharing

We will not share your information with third parties without your consent. However, we may share your information with the following third parties:

(1) In order to protect the personal and property safety of us, other users or the public from infringement, your personal information may be shared among the affiliates of Inovance Group. We will only share necessary personal information, and if we share your sensitive personal information or our affiliates change the use and processing purpose of personal information, we will ask for your authorization and consent again.

(2) Authorized Partners. Some products or services may be provided by or jointly provided by third parties, so only by sharing your information can we provide the products or services you need. We may share your account information and device information with authorized partners to ensure the smooth completion of the services provided to you. However, we will only share your personal information for legitimate, legitimate, necessary, specific, and explicit purposes, and will only share the personal information necessary to provide services. Our partners are not authorized to use the shared personal information for any other purpose. Currently, our authorized partners include the following types:

a. Authorized Partners of the Analytics Services Category.

b. Vendors, Service Providers, and Other Partners. Our suppliers and service providers include institutions and financial institutions that provide technical services, telecommunications services, customer services, risk control services, audit services, and legal services.

We will sign strict confidentiality agreements with companies, organizations, and individuals with whom we share personal information, and will require them to process personal information in an appropriate manner in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures. In the use of sensitive personal data, we require third parties to adopt encryption technology to better protect user data. Once it is found that it violates the agreement, effective measures will be taken and even the cooperation will be terminated.

3. Assignment

We will not transfer your personal information to any company, organization or individual, except in the following circumstances:

(1) Obtain your consent in advance.

(2) in accordance with laws and regulations or mandatory administrative or judicial requirements.

(3) In the event of asset transfer, acquisition, merger, reorganization, or bankruptcy liquidation, if the transfer of personal information is involved, we will inform you of the relevant circumstances and require the company or organization receiving your personal information to continue to be bound by this Policy. If it is necessary to change the purpose of use of personal information, we will ask the company or organization to obtain your explicit consent again.

4. Public Disclosure

We will only publicly disclose your personal information in the following circumstances:

(1) After obtaining your explicit consent.

(2) Disclosure based on law: We will publicly disclose your personal information based on mandatory requirements of laws and regulations, court orders or requests from government authorities.

(3) Directly related to national security and national defense security.

(4) Directly related to public safety, public health, or major public interests.

(5) Directly related to criminal investigation, prosecution, trial, and enforcement of judgments.

(6) For the purpose of protecting the life, property and other major legal rights and interests of you or other individuals, but it is difficult to obtain the consent of the individual.

(7) Personal information that you disclose to the public on your own.

(8) Personal information is collected from lawfully and publicly disclosed information, such as lawful news reports, government information disclosure, and other channels.

(9) Where it is necessary to conclude and perform a contract at the request of the Personal Data Subject.

(10) It is necessary to maintain the safe and stable operation of the products or services provided, such as discovering and disposing of faults in products or services.

(11) Other circumstances stipulated by laws and regulations.

According to the law, the sharing or transfer of de-identified personal information and ensuring that the data recipient cannot recover and re-identify the personal information subject is not an act of external sharing, transfer and public disclosure of personal information, and the storage and processing of such data will not require further notice to you and your consent.

 

6. General storage period

Unless otherwise expressly required by law or with your permission, we will only retain your personal information for as long as necessary for the purposes described in this Privacy Policy. To maintain the continuity of the service and the consistency of the user experience, personal information is generally not deleted immediately after the completion of the individual service.

We will continue to store your personal information for you during your use of our products and services. If you cancel your account or voluntarily delete the above information, we will store your information in accordance with the Cybersecurity Law and other laws and regulations. After you cancel your account or actively delete the above information, we will no longer use your personal information commercially, but we may use your personal information after anonymization.

If you cancel your account, voluntarily delete your personal information, or the information exceeds the necessary retention period, we will delete or anonymize your personal information, except in the following circumstances:

• Comply with the requirements of laws and regulations on information retention (e.g., the E-Commerce Law stipulates that the retention time of goods and services information and transaction information shall not be less than three years from the date of completion of the transaction).

• It is necessary to extend the time limit reasonably for financial, auditing, dispute resolution and other purposes.

 

7. How we ensure the security of your information

1. Technical measures for data security

We have used industry-standard security measures to protect the personal information you provide from unauthorized access, public disclosure, use, modification, damage, or loss. We will take all reasonable and practicable measures to protect your personal information. For example, in your browser with the "Service" The exchange of data (such as credit card information) between them is protected by SSL encryption, we also provide https secure browsing method for some websites, we will use encryption technology to ensure the confidentiality of data, we use md5 encryption mechanism to hash user passwords, we will use trusted protection mechanisms to prevent malicious attacks on data, we will deploy access control mechanisms to ensure that only authorized personnel can access personal information, and in order to ensure the security of your information, we strive to take all reasonable physical, Electronic and managerial security measures to protect your information from leakage, damage or loss, including but not limited to SSL, encrypted information storage, and access control to data centers.

We manage and regulate the storage and use of personal information by establishing data security management specifications and data security development specifications. We will hold security and personal information protection training courses to enhance employees' awareness of the importance of protecting personal information. We have also taken strict measures to manage the employees, outsourced personnel and supplier partners who may have access to your information, including but not limited to taking different permission controls according to different positions, signing confidentiality agreements and data processing agreements with them, and monitoring their operations. We will provide appropriate security measures to protect your information in accordance with the existing technology, provide reasonable security guarantees, and we will do our best to prevent your information from being leaked, damaged, or lost.

2. The Internet environment is not 100% secure, and we will do our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will formulate an emergency plan for network security incidents, promptly deal with security risks such as system vulnerabilities, computer viruses, network attacks, and network intrusions.

3. In the event of a personal information security incident, we will, in accordance with the requirements of laws and regulations, promptly inform you of the basic situation and possible impact of the security incident, the measures we have taken or will take to deal with it, suggestions for you to prevent and reduce risks on your own, and remedial measures for you. We will keep you informed of the incident.

4. Your account has security protection functions, please keep your account and password information properly. At the same time, to protect the security of your information, please make sure to log out of your account and delete the pairing website or app before permanently selling or transferring your device access to a third party to ensure that your device is no longer (re)matched to your account. If you sold a device, you should reset the device and do a factory reset. This way, your device will no longer be linked to your account. If you have purchased a second-hand device, please check the account settings in the app or the device vendor to make sure that no unknown users are associated with your device. If you still have any doubts, you can choose to do a factory reset. We will ensure that your information is not lost, misused, and altered through backup and encryption security measures for user passwords. Notwithstanding the foregoing security measures, please understand that there is no such thing as "perfect security measures" on information networks.

 

8. Your Rights

In accordance with the relevant laws, regulations, and standards of China, as well as the common practices of other countries and regions, we protect you to exercise the following rights with respect to your personal information:

1. Access to your personal information

You have the right to access your personal information. If you would like to exercise your right to access your data, you can do so on your own in the following ways. Account Information: If you wish to access or edit your profile information in your account, change your password, change your mobile phone number, or cancel your account, you can do so by visiting the settings page after logging into your account. Log in to the APP and enter the [Settings] page in the lower right corner to access your account name and mobile phone number.

2. Correction of your personal information

When you discover an error in the personal information we process about you, you have the right to correct it yourself or ask us to correct it. For account information, you can do so by logging into your account by visiting the settings page. For other personal information, please contact us using the contact information set out in Section 14 of this Privacy Policy.

3. Delete your personal information

You may request us to delete your personal information under the following circumstances:

(1) If our processing of personal information violates laws and regulations.

(2) If we collect and use your personal information without your consent.

(3) if our processing of personal information violates the agreement with you.

(4) If you cancel your account.

(5) If we no longer provide you with products and services.

When you delete information from our Services, we may not immediately delete the information in our backup systems, but we will delete it when the backup is updated. After you cancel your account or actively delete the above information, we will no longer use your personal information commercially, but we may use your personal information after anonymization.

4. Change the scope of your authorization and consent

You may withdraw your consent to us collecting, using and/or disclosing your personal information in our possession or control by submitting a request. You can contact us through the contact information listed in Section 14. We will process your request within a reasonable time after your request is made and, upon your request, will no longer collect, use and/or disclose your personal information thereafter. Please note that since each business scenario requires some basic personal information to be completed, your withdrawal of consent may result in the unavailability of some services.

You can revoke your authorization to obtain your personal information or turn off the corresponding permissions (including location, photos, microphone, camera, notifications, etc., see the figure below for details) through the settings function of your mobile device. After you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the processing of personal information previously carried out based on your authorization.

 

Device permissions

Invoke permission purposes

Ask or not

Whether the user can turn it off

camera

Remote assistance or scanning a device code requires a camera to capture a live video

When you use the function for the first time, a pop-up box asks

be

Microphone

Remote assistance and help requires a microphone to speak to a person in the field

When you use the function for the first time, a pop-up box asks

be

location

When burning restructuring and setting, you need to report the location information to ensure the security of your data

When you use the function for the first time, a pop-up box asks

be

Bluetooth

Some Android system positioning requires Bluetooth to be turned on, and Bluetooth needs to be turned on when connecting to the handheld module

When you use the function for the first time, a pop-up box asks

be

File storage

When burning or restructuring, you need to save the file to your phone's storage

When you use the function for the first time, a pop-up box asks

be

Wi-Fi

When selecting the Wi-Fi module for programming and modification, you need to turn on the Wi-Fi

When you use the function for the first time, a pop-up box asks

Be

Recording audio

The help and remote assist function requires recording permission to help troubleshoot issues

When you use the function for the first time, a pop-up box asks

Be

Notification

Needs to be sent through notification

When the iOS client opens the app for the first time, a pop-up will appear asking if it is correct

Be

Wireless data

Requires network requests for APP related function data

The iOS client will ask yes when opening the APP for the first time

Be

Storage

Requires parameter configuration files.

Android clients will ask Yes when storing files for the first time

Be

Special instructions for self-start and associated start:

To ensure that users can receive messages pushed by the client normally when the mobile app is in a closed or background running state, the mobile app must use its self-start capability, that is, to wake up the application through broadcasting at a certain frequency through the system or take associated startup actions. This is a necessary function for implementing services on the mobile App When you open a content push message, with your explicit consent, the mobile app will redirect you to open the relevant content; Without your consent, there will be no self-start or associated start.

 

5. Cancel Account

You may cancel your previously registered account at any time by contacting us using the contact information set out in Section 14.

Canceling your account will affect your normal use of all related apps and services. We hereby kindly remind you that your cancellation of your account will bring a lot of inconvenience to your subsequent use of our services, and after the cancellation of your account, we will stop providing you with services, and your personal information will remain unsearchable, inaccessible, or anonymized, unless otherwise provided by laws and regulations. If you log in through a third-party account, you need to contact the third-party to cancel your account.

6. Get a copy of your information

If you would like a copy of your information, you may contact us using the contact details set out in Section 14. If we don't need to invest too much, we will provide you with a copy of the information that complies with legal and regulatory requirements.

7. Contact us

If you are unable to access, correct, or delete your personal information, withdraw your consent, or cancel your account through the above methods, you may contact us through the contact information listed in Section 14. We may need to verify your identity and provide a response or reasonable explanation within 15 business days of verifying your identity.

 

9. How we process children's personal information

Our services are primarily intended for adults. But if

a) If you are a minor under the age of 18, you should read and agree to this Privacy Policy under the supervision and guidance of your parents or other guardians before using the relevant services.

b) If you are the guardian of a minor under the age of 14, you should read and agree to this Privacy Policy for your ward before using the relevant services.

If we find that we have collected personal information from minors without prior verifiable parental or guardian consent, we will try to delete the relevant data as soon as possible. If a parent or guardian has reason to believe that a minor has submitted personal information to us without their prior consent, please contact us to ensure that such personal information is deleted and that the minor unsubscribes from any services that do not apply.

In addition to the above measures, we will take the following measures to protect the personal information of children under the age of 14 who may be involved:

For the personal information collected from children, in addition to complying with the provisions of this Privacy Policy on personal information, we will also adhere to the principles of legitimate necessity, informed consent, clear purpose, security and lawful use, and strictly follow the requirements of laws and regulations such as the Provisions on the Protection of Children's Personal Information Online for storage, use and disclosure, and will not exceed the period necessary to achieve the purpose of collection and use, after which we will delete or anonymize the children's personal information. We will designate a person to be responsible for the protection of children's personal information. At the same time, you, as a guardian, shall correctly perform your guardianship duties and protect the security of children's personal information.

 

10. Where your personal information is stored and when it leaves the country

The personal information we collect and generate within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China and will not be exported from the territory of the People's Republic of China and will only be processed within the territory of the People's Republic of China.

 

11. Scope of non-application of this Privacy Policy

Our Privacy Policy does not apply to products and services provided by third parties. Our products and services may include third-party products and services, as well as links to third-party websites. Your information may also be collected when you use these products or services. Therefore, we strongly recommend that you take the time to read that third party's personal information protection policy as you would read ours. We are not responsible for how third parties use the personal information they collect from you, and we have no control over their use. Our Privacy Policy does not apply to other websites linked through our Services When you view web pages created by third parties or use applications developed by third parties, these third parties may place their own cookies or web beacons, which are not under our control and their use is not governed by this policy. We will strive to require these subjects to take measures to protect your personal information, and if you find that these web pages created by third parties or applications developed by third parties are at risk, we recommend that you terminate the relevant operations to protect your legitimate rights and interests.

When you use these specific products (by example only, not exhaustive), the following third-party terms and personal information protection policies apply:

1. Payment: When using third-party payment services such as Alipay and WeChat Pay to complete and receive red envelopes and payment orders on the live streaming platform, you agree that the personal information protection policy of the third-party payment service provider applies to the information you provide on its website.

2. social media (Features): Our website contains some social media features, such as the "Share" button. Social media features are provided by third parties, and your interactions with these features are governed by the personal information protection policies of that third party product.

3. Quick login: You can use a third-party account to log in to our website or app. These services will verify your identity and give you the option of sharing certain personal information with us (such as your name and email address) to pre-fill our user registration forms or link your existing registered accounts. These third-party accounts you use are subject to the corresponding personal information protection policies of the third parties.

4. Use of third-party functions: You may use third-party services through the application provided by us, such as opening, visiting, browsing, retrieving, or registering to log in to video websites, music applications, map applications, and weather query applications. When you use third-party features, you need to comply with the third-party terms of service and personal information protection policies.

 

12. How this Privacy Policy is Updated

Our Privacy Policy is subject to change. Without your explicit consent, we will not reduce your rights under this Privacy Policy. We will post any changes to this Privacy Policy on this page. For material changes, we will also provide more prominent notices (including, for certain services, we will send notices via email to explain the specific changes to our Privacy Policy). The material changes referred to in this Policy include, but are not limited to:

1. There are significant changes in our service model (such as the purpose of processing personal information, the type of personal information processed, and the way in which personal information is used).

2. Significant changes in our ownership structure (e.g., business adjustments, changes in ownership due to bankruptcy mergers and acquisitions).

3. Changes in the main targets of public disclosure of personal information.

4. There are major changes in the rights to participate in the processing of personal information and the way in which they are exercised.

5. When there is a change in the department responsible for handling personal information security, contact information and complaint channels.

6. When the personal information security impact assessment report indicates that there is a high risk.

 

13. Notice of Review and Update of Privacy Policy

1. Consult

a. You can view this Privacy Policy on the registration login page, or on the [Settings] - [About] - [Privacy Policy] page after logging in to your account.

b. Please understand that in order to meet the operational needs, we may develop different versions according to the mobile phone model, system version, mobile client and other factors you use, so when you use a specific version, the corresponding functions may be different from those described in this Privacy Policy, but will not affect the purpose, method and scope of data processing, and the specific available functions are subject to your actual use.

 

2. Updates and Notices

a. To provide you with better services, our products and services will be updated and changed from time to time, and we will revise this Privacy Policy from time to time. Without your express consent, we will not reduce your rights under the Privacy Policy currently in effect.

b. After this Privacy Policy is updated, we will issue an updated version and remind you of the updated content through a message or other appropriate means, so that you can keep abreast of the latest version of this Privacy Policy.

c. We may also help you better manage your personal information through feature updates, please pay attention to the relevant function descriptions.

 

14. Contact Us

1. Contact Information

If you have any questions or suggestions about the protection of personal information, you can contact us through the following methods:

a) E-mail: [jinsulei@inovance.com].

b) Customer service telephone: [18606278339].

2. Respond to your requests

For security purposes, you may be required to provide a written request or otherwise prove your identity. In general, we will reply within 15 working days. If you are not satisfied with our reply or believe that our personal information processing has harmed your legitimate rights and interests, you may also file a complaint or report to the regulatory authorities such as cyberspace, telecommunications, public security, and industry and commerce.

We may ask you to verify your identity before processing your request. We will respond within 15 working days. If you are not satisfied, you can also contact us to make a complaint through the contact information listed in this section.

In principle, we do not charge a fee for your reasonable request, but we will charge a certain cost fee at our discretion for repeated requests that exceed a reasonable limit. We may reject requests that are unreasonably repetitive, require excessive technical means (e.g., need to develop new systems or fundamentally change current practices), pose a risk to the legitimate rights and interests of others, or are highly impractical (e.g., involving information stored on backup tapes).

In the following circumstances, we will not be able to respond to your request in accordance with the requirements of laws and regulations:

(1) Related to national security and national defense security.

(2) Where it is related to public safety, public health, or major public interests.

(3) Where it is related to criminal investigation, prosecution, trial, or enforcement of judgments.

(4) Where it is for the purpose of protecting the life, property, or other major lawful rights and interests of the Personal Data Subject or other individuals, but it is difficult to obtain the consent of the individual.

(5) The personal information involved is disclosed to the public by the personal information subject or guardian on their own.

(6) Your personal information is collected from legally and publicly disclosed information, such as lawful news reports, government information disclosure, and other channels.

(7) Necessary for the conclusion and performance of a contract at your request.

(8) Necessary to maintain the safe and stable operation of the products and/or services provided, such as discovering and disposing of faults of products and/or services.

(9) It is necessary for legitimate news reporting.

(10) When it is necessary for academic research institutions to carry out statistical or academic research based on the public interest, and when the results of academic research or descriptions are provided to the outside world, the personal information contained in the results is de-identified.

(11) Other circumstances stipulated by laws and regulations.

 

15. Miscellaneous

If any dispute or controversy arises between you and us, it shall first be settled through friendly negotiation, and if the negotiation fails within three months, you agree to submit the dispute or controversy to the people's court with jurisdiction in Wuzhong District, Suzhou City, Jiangsu Province.

Note: Due to the differences in the legal and regulatory requirements of different countries and different jurisdictions, if you find that the local language version of the Privacy Policy is different from this Privacy Policy when you use our services in other jurisdictions, please refer to the local language version you see. If you have any questions related to this Privacy Policy or the use of your personal information, please contact the contact details set out on the Legal Notices page specific to your location.